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We will spend time going through the fundamentals of RP while providing attendees with basic tools as well as knowledge about how Restorative Practices can transform any situation. This training will move across the Restorative Practices Continuum toward the use of impromptu dialogue and proactive circles. Supporting respectful community dialogue. At the Center of. Who We Are Founded in , by Liz Loescher, The Conflict Center has grown from an idea in the basement of her house to a long-standing nonprofit located in Sunnyside neighborhood dedicated to providing practical skills and training to address everyday conflict through relationship building.

An Intro to Restorative Practices in Schools 9: Implementing Restorative Circles in Your School 9: Simply put — we teach people to solve problems and build relationships. By equipping people with skills to navigate conflict productively, families, schools and communities put themselves at the center of nonviolence. Adults Educators Youth Register for a class. When conflict happens in the workplace or people experience inappropriate or difficult behavior at work, relationships are damaged and productivity often suffers.

Roy Eidelson and Judy Eidelson investigated some of the important roles that beliefs may play in triggering or constraining conflict between groups. On the basis of a review of relevant literature, five belief domains stand out as especially noteworthy: Superiority, injustice, vulnerability, distrust and helplessness. Although the involved parties may hope to reach a solution to their dispute quickly, psychological and interpersonal factors can frustrate their attempts to control the conflict, and in this case, conflict escalation occurs. A number of factors including increased commitment to one's position, use of harder influence tactics, and formation of coalitions propel the escalation of the conflict.

As conflicts escalate, group members' doubts and uncertainties are replaced with a firm commitment to their position. People rationalize their choices once they have made them: Sometimes, they may realize the shortcomings of their views, but they continue defending those views and arguing against their opponents just to save face.

Individuals' reactions to the conflict are shaped by their perception of the situation and people in the situation.


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During the conflict, opponents' inferences about each other's strengths, attitudes, values, and personal qualities tend to be largely distorted. During the conflict, people explain their opponents' actions in ways that make the problem worse. Fundamental attribution error occurs when one assumes that opponents' behavior was caused by personal dispositional rather than situational environmental factors. People usually expect intractable conflicts to be prolonged, intense, and very hard to resolve.

During the conflict, opponents often become mistrustful of one another wondering if their cooperative motivations were replaced by competitive ones. This loss of trust makes it difficult to return to the cooperative relationship. People with competitive SVO s are the most inaccurate in their perception of opponents' motivation. They often think that others compete with them when in fact, there is no competition going on. People use soft tactics at the outset of the conflict, but as it escalates, tactics become stronger and harder. To demonstrate this phenomenon, Mikolic, Parker, and Pruitt [28] simulated a conflict situation by creating a "birthday card factory" with study participants who were paid a small amount for each card they manufactured using paper, colored markers, and ribbons.

The work went well until researchers' confederate who posed as another participant started hoarding production materials. Initially, group members tried to solve the problem with statements and requests. When these methods failed they shifted to demands and complaints, and then to threats, abuse, and anger.

Although hard tactics can overwhelm the opponent, they often intensify conflicts. Morton Deutsch and Robert Krauss [29] used trucking game experiment to demonstrate that capacity to threaten others intensifies conflict. They also showed that establishing a communication link does not always help to solve the dispute. In many cases, upward conflict spirals are sustained by the norms of reciprocity: In conflict situations, opponents often follow the norm of rough reciprocity, i. At low levels of conflict, opponents overmatch their threats, while at high levels of conflict they undermatch their threats.

Overmatching may serve as a strong warning, while undermatching may be used to send conciliatory messages. When conflicts erupt, group members use coalitions to shift the balance of power in their favor, and it is typical for multiparty conflicts to reduce to two-party blocks over time. Coalitions contribute to the conflict because they draw more members of the group into the affray. Individuals in coalitions work not only to ensure their own outcomes but also to worsen outcomes of non-coalition members. Those who are excluded from the coalition react with hostility and try to regain power by forming their own coalition.

Thus, coalitions need to be constantly maintained through strategic bargaining and negotiation.

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It is generally difficult for most people to remain calm and collected in a conflict situation. However, an increase in negative emotions i. Even when group members begin to discuss their positions calmly and dispassionately, once they become committed to their positions, an emotional expression often replaces logical discussion. Nicholson notes that a conflict is resolved when the inconsistency between wishes and actions of parties is resolved. Conflict is a social process that is exacerbated when individual members of a group take sides in the debate.

Among the methods to resolve conflict is mediation of the dispute by a group member not currently involved in the dispute. More specifically, a mediator is defined as a person who attempts to resolve a conflict between two group members by intervening in this conflict.

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Put simply, the mediator can be thought of as a disinterested guide directs the disputants through the process of developing a solution to a disagreement Forsyth, Although the tendency will be for group members who are uninvolved in the dispute to remain uninvolved, in some cases, the sheer intensity of the conflict may escalate to the point where mediation is unavoidable. Third party mediation of the conflict opens avenues for communication between group members in conflict. This can be done by shedding a positive light on the reconciliation that was made during the mediation process.

For instance, if it was negotiated that two cashiers will rotate the weekends they work, the mediator might point out that now each worker gets a weekend off every two weeks Forsyth, The mediator can also offer assistance in refining solutions and making counter-offers between members, adjusting the time and location of meetings so that they are mutually satisfying for both parties Forsyth, According to Forsyth , there are three major mediation approaches: Inquisitorial procedure- Using this procedure, the mediator asks each of the disputants a series of questions, considers the two sets of responses, and then selects and imposes a mandatory solution on the members.

The inquisitorial procedure is the least popular approach to mediation. Arbitration- Here, mediation involves the two disputants explaining their arguments to the mediator, who creates a solution based on the arguments presented.

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Arbitration is best for low intensity conflict, but is the most favored mediation style overall. Moot- The moot approach involves an open discussion between disputants and the mediator about the problems and potential solutions. In the moot approach, the mediator cannot impose a mandatory solution. After arbitration, a moot is the most preferred mediation style.

In practice, conflict resolution is often interwoven with daily activities, as in organizations, workplaces and institutions. Staff and residents in a youth care setting, for instance, interweave everyday concerns meals, lessons, breaks, meetings, or other mundane but concerted projects with interpersonal disputes. From Wikipedia, the free encyclopedia. For other kinds of conflict, see conflict disambiguation. This period of conflict escalation in some cases gives way to a conflict resolution stage , after which the group can eventually return to routine group interaction Contents.

Afzalur Rahim 31 October Managing Conflict in Organizations. Retrieved 11 October Baron 1 July Rationality and the Analysis of International Conflict.

Conflict resolution - Wikipedia

Theorizing the Collapse of a Mental Health Setting". Contradiction, contest, and the production of intractable conflict". Accounting, Organizations and Society. Social Psychology in Sport. Academy of Management Journal. Archived from the original PDF on Five beliefs that propel groups toward conflict".

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